Terms & Conditions

Last Updated: October 9, 2026

Welcome to RAVMEXIA™.

These Terms & Conditions apply to purchases made through rdmxe.com and govern your use of our website, products, checkout process, and related customer services.

The website is owned and operated by Shanghai Lespu Technology Co., Ltd. under the RAVMEXIA™ brand.

By accessing our website or placing an order, you confirm that you have read and accepted these Terms together with our Privacy Policy, Shipping Policy, and Return & Refund Policy.

1. Business Information

Brand / Trademark: RAVMEXIA™
Owner: Feng Zhengyang
Primary Domain: rdmxe.com
Legal Company Name: Shanghai Lespu Technology Co., Ltd.

Business Address:
No. 7, Lane 111, Qilianshan Road, Putuo District, Shanghai
(Central Registration Location)

Customer Support Email: service@rdmxe.com
Customer Service Phone: +86 15817431544

Shanghai Lespu Technology Co., Ltd. operates rdmxe.com under the RAVMEXIA™ brand and is responsible for website operations and customer support.

2. Purchase Eligibility

By placing an order, you confirm that:

You have the legal ability to make a purchase
The information provided is accurate and complete
You are authorized to use the selected payment method
Your purchase complies with applicable laws

3. Product Information

We aim to provide accurate product descriptions, images, prices, and availability information.

Product appearance may vary slightly due to:

Screen settings
Lighting conditions
Manufacturing differences

Minor variations do not necessarily indicate product defects.

We reserve the right to update product details, adjust availability, limit quantities, or discontinue products when necessary.

4. Orders

Submitting an order represents a request to purchase selected products.

Before checkout, customers should confirm:

Product details
Quantity
Shipping address
Payment information
Order total

Orders are confirmed after successful payment verification.

We may cancel orders due to:

Payment authorization failure
Product unavailability
Incorrect information
Fraud prevention requirements
Legal restrictions

If a paid order is canceled, applicable payments will be refunded.

5. Pricing & Currency

Product prices shown during checkout are the applicable purchase prices.

The final order amount may include:

Product price
Shipping fees
Applicable taxes
Discounts

Transactions are generally processed in United States Dollars (USD) unless another currency is displayed at checkout.

Currency conversion fees or international charges are determined by your payment provider.

6. Payment Methods & Security

Available payment methods are displayed during checkout and may include:

Credit cards
Debit cards
PayPal
Other available payment options

Payments are processed through secure third-party payment providers.

RAVMEXIA™ does not store complete card information.

7. Shipping & Delivery

Orders are processed according to our Shipping Policy.

Standard processing time:

2–5 business days

Estimated delivery times vary depending on destination and shipping conditions.

Delivery may be affected by:

Carrier delays
Customs processing
Weather conditions
Events beyond our control

Tracking information will be provided when available.

8. Returns & Refunds

Returns and refunds are handled according to our Return & Refund Policy.

Eligible returns generally require:

Contacting customer support before return shipment
Valid order information
Products meeting return conditions

Approved refunds are issued to the original payment method.

9. Order Changes & Cancellation

If you need to update order information or request cancellation, contact us as soon as possible:

Email: service@rdmxe.com

Requests cannot always be guaranteed after processing or shipment has started.

10. Intellectual Property

All website content, including:

RAVMEXIA™ branding
Logos
Product images
Text
Graphics
Website design

is owned by Shanghai Lespu Technology Co., Ltd. or authorized rights holders.

Unauthorized copying, distribution, modification, or commercial use is prohibited.

11. Website Use Restrictions

You agree not to:

Use the website for unlawful purposes
Interfere with website security
Upload harmful content
Collect information without authorization
Misuse brand materials

We reserve the right to restrict access when necessary.

12. Customer Content

If you submit reviews, comments, images, or other content, you confirm that:

You own or have permission to submit the content
The content does not violate third-party rights
The content is lawful

We may remove content that violates these Terms.

13. Third-Party Services

Our website may use third-party providers for:

Payment processing
Shipping services
Analytics
Website functions
Customer support

These providers operate under their own terms and privacy policies.

14. Privacy

Personal information is handled according to our Privacy Policy.

Information may be collected and used for:

Processing orders
Providing customer support
Improving services
Maintaining website security

15. Disclaimer & Liability

We provide our website and services on an available basis.

We do not guarantee that:

Website access will always be uninterrupted
All information will always be error-free
Third-party services will always operate without interruption

To the maximum extent permitted by law, Shanghai Lespu Technology Co., Ltd. is not responsible for indirect losses arising from website use.

16. Force Majeure

We are not responsible for delays caused by events outside our reasonable control, including:

Natural disasters
Severe weather
Government actions
Transportation disruptions
Public emergencies

17. Consumer Rights

These Terms do not limit rights provided under applicable consumer protection laws.

Where mandatory laws provide stronger protection, those laws will apply.

18. Changes to These Terms

We may update these Terms & Conditions when necessary.

The latest version will always be published on this page with the updated date.

19. Contact Information

For questions regarding these Terms & Conditions, please contact:

RAVMEXIA™

Owned and operated by:
Shanghai Lespu Technology Co., Ltd.