Last Updated: October 9, 2026
Welcome to RAVMEXIA™.
These Terms of Use apply to your access and use of rdmxe.com, including browsing products, placing orders, and using related website services.
The website is owned and operated by Shanghai Lespu Technology Co., Ltd. under the RAVMEXIA™ brand.
By using this website, you agree to these Terms of Use, our Privacy Policy, and other applicable policies published on our website.
Data Integrity
You agree that any information provided to us through the website, email, or customer service channels is accurate, complete, and current.
You are responsible for updating information when necessary.
Privacy Notice
Your personal information is collected, used, and protected according to our Privacy Policy.
By using our website, you acknowledge and agree to the practices described in that policy.
License and Site Access
All website content, including:
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Text
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Images
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Logos
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Graphics
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Product materials
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Website design
is owned by Shanghai Lespu Technology Co., Ltd. or authorized partners and protected by applicable intellectual property laws.
You may access and use website content for personal, non-commercial shopping purposes only.
You may not:
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Copy or reproduce content for commercial use
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Modify or distribute website materials without permission
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Use automated tools to collect website data
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Attempt to interfere with website operation or security
Content You Submit
If you submit reviews, comments, photos, or other content, you confirm that:
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You have the right to provide such content
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The content does not violate third-party rights
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The content is lawful and appropriate
We may remove content that violates these Terms or applicable laws.
Third-Party Links
Our website may contain links to third-party websites or services.
These links are provided for convenience only. We are not responsible for third-party content, privacy practices, or services.
Please review third-party policies before using external websites.
Disclaimer
We strive to provide accurate information and reliable services.
However, the website and its content are provided on an “as available” basis.
We do not guarantee that:
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The website will always be uninterrupted
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All information will always be error-free
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Third-party services will always operate without interruption
Your use of the website is at your own discretion and risk.
Limitation of Liability
To the maximum extent permitted by law, Shanghai Lespu Technology Co., Ltd. is not responsible for indirect, incidental, or consequential damages resulting from the use of this website or purchased products.
Nothing in these Terms limits rights that cannot legally be excluded.
Indemnification
You agree to protect and hold harmless Shanghai Lespu Technology Co., Ltd., its partners, and representatives from claims or losses resulting from:
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Your violation of these Terms
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Your misuse of the website
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Your violation of applicable laws or third-party rights
Electronic Communications
When you contact us electronically, you agree to receive communications through email or website notices.
Electronic communications satisfy applicable requirements for written communication where permitted by law.
Intellectual Property Rights
The RAVMEXIA™ name, trademarks, logos, product images, and website materials are protected by intellectual property laws.
Unauthorized use of our branding or copyrighted materials is prohibited.
If you believe your intellectual property rights have been infringed, please contact us with relevant details.
Force Majeure
We are not responsible for delays or failures caused by events beyond our reasonable control, including:
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Natural disasters
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Severe weather
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Government actions
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Transportation disruptions
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Public emergencies
Risk of Loss
Products are shipped through third-party carriers.
Risk of loss may transfer according to applicable shipping and consumer protection laws.
Dispute Resolution
We encourage customers to contact our support team first regarding any concerns related to:
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Orders
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Payments
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Shipping
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Returns
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Refunds
We will make reasonable efforts to resolve issues efficiently.
General Terms
If any provision of these Terms is found invalid or unenforceable, the remaining provisions will continue to apply.
Failure to enforce any provision does not waive our right to enforce it later.
These Terms, together with our published policies, represent the agreement governing your use of our website.
Changes to These Terms of Use
We may update these Terms when necessary due to:
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Business changes
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Website updates
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Policy adjustments
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Legal requirements
The latest version will always be posted on this page.
How to Contact Us
If you have questions about these Terms of Use, please contact:
RAVMEXIA™
Owned and operated by:
Shanghai Lespu Technology Co., Ltd.
Business Address:
No. 7, Lane 111, Qilianshan Road, Putuo District, Shanghai
(Central Registration Location)
Email: service@rdmxe.com
Phone: +86 15817431544
Website: rdmxe.com